Get in Touch With Us
Got a question about one of the offshore poker sites we cover, spotted something that needs updating, or want to suggest a topic for us to look into? This page explains the best way to reach us and what happens once your message lands in our inbox.
The Best Way to Reach Our Team
Email is the most reliable route to us. Write to [email protected] and a real person will read your message — we do not rely on automated replies as a substitute for genuine contact. We aim to respond within two working days, though it can take a little longer during busy periods.
If you can, tell us what your message is about in the subject line. A short heading like "bonus terms question" or "correction" helps us route it to the right person and get back to you faster.
What You Can Get in Touch About
- Site reviews and rankings — Questions about how we assess offshore poker sites, or why a particular room such as Coinpoker, Bovada, or Ignition sits where it does in our comparisons.
- Bonus and promotion terms — If a welcome bonus, deposit match, or freeroll listed on the site needs clarifying, or you think a figure looks out of date, let us know.
- Corrections — Rake structures, deposit methods, and licensing details change over time. If something we have published no longer matches what an operator offers, we want to hear about it.
- Content suggestions — Ideas for topics we have not yet covered, whether that is a specific payment method, a game format, or a region-specific angle.
- Partnership or editorial enquiries — If you represent a poker operator, payment provider, or affiliate network and want to discuss a working relationship, please introduce yourself and outline what you have in mind.
- Responsible gambling concerns — If you or someone you know is struggling with their gambling, please say so in your message. We can point you toward the National Council on Problem Gambling helpline at 1-800-GAMBLER, and several states also run their own self-exclusion and support programs.
A Note on Commercial Relationships
Online Poker USA may earn commission when readers sign up with an operator through links on this site. That relationship never decides how a site is ranked or reviewed — our ratings are based on factors like licensing, traffic, game variety, and payment reliability, not on which offer pays the most. If you have a question about how a specific ranking was reached, our contact email above is the place to ask.
What Happens After You Write to Us
Every message is read by someone on our team before a reply goes out. We will not send a canned response that ignores what you actually asked. For straightforward questions, expect a direct answer. For corrections, we will look into the detail and update the relevant page where it is warranted. For partnership enquiries, we will let you know if it is something we are able to consider.
Before You Write, a Few Things Worth Knowing
Online poker for real money is legal only in a handful of regulated US states, and this site covers offshore operators that fall outside that state-by-state framework — something to bear in mind if your enquiry touches on legal standing or where you can play. If you are weighing up options outside the US market entirely, our page on trusted non GamStop casinos in the UK may be more relevant to what you are looking for.
All content on this site is intended for adults 21 and over (18+ in the small number of states where that is the legal minimum). Nothing here is written for, or should be read by, anyone under that age. Poker carries a real risk of losing money, and no review or ranking on this site implies otherwise. If gambling stops being enjoyable or starts to feel like a problem, help is available around the clock through 1-800-GAMBLER.
Thank you for taking the time to read this far. Whatever the reason for getting in touch, we look forward to hearing from you.